Rescheduling, cancellations, missed tests and expenses

Rescheduling your Multi-Specialty Recruitment Assessment (MSRA) is possible through your Pearson VUE account.

Reschedule policy

If you wish to reschedule your assessment, you may do this via your Pearson VUE account for the assessment in question, within the assessment booking period.

If you are an applicant with a pre-approved adjustment and wish to reschedule your assessment, please contact Pearson VUE via email at [email protected].

You must reschedule assessment appointments at least 24 hours before the appointment.

Cancellation policy

If you wish to cancel your assessment, you may do this via your Pearson VUE account for the assessment in question, within the assessment booking period.

If you are an applicant with a pre-approved adjustment and wish to cancel your assessment, please contact Pearson VUE via email at [email protected].

You must cancel assessment appointments at least 24 hours before the appointment.

Missed appointments

If you miss your assessment and wish to schedule another appointment, please contact the MSRA team at [email protected] immediately. You will not be able to re-book online via self-service without first being re-authorised by the MSRA team.

Assessment centre availability is likely to be limited at this point and you may be required to travel beyond your preferred locality.

The GP National Recruitment Office (GPNRO) will be unable to accommodate you if you miss an appointment on the final day of the MSRA window.

Applicant expenses

Expenses incurred by applicants in sitting the MSRA will not be reimbursed by the GPNRO.